Terms of Service

Last updated: April 13, 2026

Service

labwatch provides infrastructure monitoring for homelab environments. The service consists of a server component (hosted at labwatch.dev or self-hosted) and an agent binary that runs on your nodes.

Accounts

You are responsible for maintaining the security of your account credentials (API tokens and passwords). You must provide a valid email address for account creation. One person or organization per account.

Free tier

The free tier includes up to 3 monitored nodes with 30 days of metric retention. Free accounts are available for personal, non-commercial homelab use. We reserve the right to modify free tier limits with 30 days notice.

Paid plans

Paid plans are billed monthly via Stripe. You can cancel at any time — your plan remains active until the end of the billing period. No refunds for partial months. Plan changes take effect immediately.

Data ownership

You own your data. We store it on your behalf and you can export or delete it at any time. See our Privacy Policy for details on what we collect and how we handle it.

Self-hosted

The labwatch server and agent are open source (AGPL-3.0 and MIT respectively). You may self-host the entire stack without any account or payment. Self-hosted instances are not covered by these terms — you operate them under the applicable open source license.

Acceptable use

You agree not to:

• Use the service to monitor infrastructure you don't own or have authorization to monitor
• Attempt to access other users' data or accounts
• Abuse the API with excessive requests beyond normal monitoring use
• Resell access to the managed service without permission

Availability

We aim for high availability but do not guarantee a specific uptime SLA for the managed service. The agent is designed to buffer and retry — brief server downtime does not cause data loss. For mission-critical monitoring, we recommend self-hosting.

Liability

labwatch is provided "as is". We are not liable for damages resulting from service outages, data loss, missed alerts, or any other failure of the monitoring system. labwatch is a supplementary monitoring tool, not a replacement for proper infrastructure management practices.

Age Requirement

You must be at least 16 years old to create an account.

Changes

We may update these terms. Material changes will be communicated via email to registered users at least 14 days before taking effect.

Governing Law

These terms are governed by the laws of Switzerland. Any disputes shall be resolved in the competent courts of the Canton of Zurich, Switzerland.

Contact

Questions? Email support@labwatch.dev.